ISO-certified because your business depends on us
Quality Management System
Our ISO 9001-certified Quality Management System (QMS) is foundational for assuring high customer satisfaction, delivering the best-quality services and software as well as making continuous improvements. As part of our QMS, our system for Product Development, Professional Services and Global Support describes the processes, roles and rules that guide the daily work of every employee and how critical assets are secured. This framework:
The QMS is foundation of our Integrated Management System (IMS). See certificates:
Business Continuity Management System
Our ISO 22301-certified Business Continuity Management System incorporates an extraordinary degree of digitalization with best-practice governance processes, incident response teams and co-location of critical infrastructure and applications. This assures critical systems are available for our customers so they can meet their compliance requirements. Customers are guaranteed to get the services they need, quickly and effectively, even in a crisis situation. We continually align our Business Continuity Management System to changing requirements, review it regularly and improve continuously its efficiency. See certificates:
Occupational, Health and Safety (OH&S) Management System
ISO 45001 is an international standard that specifies requirements for an occupational health and safety (OH&S) management system. It provides a framework for organizations to manage risks and improve OH&S performance. Implementing ISO 45001 provides significant value to organizations looking to reduce workplace incidents and demonstrate OH&S commitment.
Benefits include:
In summary, ISO 45001 enables organizations to better protect their workers and manage OH&S risks, making it an essential standard worldwide. SOFTWARE AG INTERNATIONAL FZ LLC has been certified for compliance with ISO 45001:2018 since 2022.
Environmental Management System
ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.
In summary, ISO 14001 enables Software AG to provide assurance to our customers that our products are environmental friendly and sustainable. SOFTWARE AG INTERNATIONAL FZ LLC has been certified for compliance with ISO 14001:2015 since 2022.
Information Security
Cloud Information Security Management System
The ISO/IEC 27000 standards series is a widely recognized set of international security standard that specifies security management best practices and comprehensive security controls. The foundation of this certification is the development and implementation of a Cloud Information Security Management System (ISMS).
The Software AG Cloud ISMS defines our approach to managing security for cloud services in a holistic, comprehensive manner and provides a suite of information security measures to:
The independent third-party auditors assessment, which validates compliance with the ISO/IEC 27001 standard, provides evidence that the Software AG Cloud ISMS is comprehensive and in accordance with industry-leading best practices.
Software AG has certification for compliance with ISO/IEC 27001:2013, ISO/IEC 27017:2015, and ISO/IEC 27018:2019. The standard cloud services in scope are listed in the certification scope statement. See certificates:
Service Organization Controls (SOC)
SOC reports are independent third-party examination reports that demonstrate how Software AG achieves key compliance controls and objectives. The purpose of these reports is to help you and your auditors understand Software AG controls established to support operations and compliance.
TISAX
The ENX Association supports with TISAX (Trusted Information Security Assessment Exchange) on behalf of VDA the common acceptance of Information Security Assessments in the automotive industry. The TISAX Assessments are conducted by audit providers that demonstrate their qualification at regular intervals. TISAX and TISAX results are not intended for general public.
Software AG follows the question catalogue of information security of the German Association of the Automotive Industry (VDA ISA Version 5). The result is exclusively retrievable over the ENX portal https://portal.enx.com/en-US/TISAX/tisaxassessmentresults for already registered TISAX participants with the following information:
Scope-ID: S12L3Y
Assessment-ID: A13YLL-1