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71% of companies are experimenting with or expanding their use of genAI. The other 29% are exploring solutions or learning more. That means everyone is already using (or exploring) AI, and with good reason. But having the right technology alone will not translate to AI success. It's moreso about the right people and processes.
In the report, you’ll learn:
Why you need the proper skills training to get the most out of powerful AI systems.
Why you need processes in place so humans can protect against AI hallucinations and "coherent nonsense."
Why you need both (processes and training) to follow AI ethics guidelines.
Why you should know your AI quotient (AIQ) to assess your team's baseline of understanding, skills, and ethics.
Join Forrester's Dr. Bernhard Schaffrik as he explores the transformation of Business Process Management (BPM) from manual to autonomous processes in the AI era. Discover how this evolution impacts your workforce and how to navigate the strategic implications of AI in BPM.
To be successful in re-imagining and transforming your entire organization, you need to align business vision with operating vision. We'll show you ways to overcome 3 common obstacles on your path to better processes.
10 business continuity tips with process excellence
Companies face chaos around every corner but if you plan ahead, you can be ready and anticipate the most unexpected crises. Read our 10 tips to ensure business continuity through crisis.
An Introduction to Business Process Management (BPM)
Business is changing quickly all around us. To keep up, your processes need to be in order. Read this guide to aligning your operational processes with strategy—for a more efficient business.
Forrester Consulting study: The Total Economic Impact™ of Software AG's ARIS*
Imagine 301% ROI over three years. When it comes to investing in your business transformation initiative, explore the expected benefits from choosing the right solution.
Process mining vs process modeling: Two sides of the same coin
When it comes to process transformation, you need both a strategy and a clear understanding of where you are today. That’s why process modeling and process mining are critical to your success.